Refund Policy

 

Refund & Cancellation Policy


Fiser Innovative Solutions Inc. (“FIS”) offers a full refund if an order is cancelled (in the manner described below) prior to the earlier of: (i) three (3) hours after the time the order is placed; and (ii) the time the order is prepared for shipment. Requests to cancel an order must be made via email to info@fiser.ca and include an instruction to cancel the order and the subject line “CANCEL ORDER”.


Incorrect orders or an error made on FIS’ behalf will be reissued or refunded, as applicable. After  your order has been shipped, due to the consumable nature of the products, FIS does not offer refunds, returns or exchanges.